By Frank Gaschler
To express annoying things without accusing someone else. To listen openly even if the other person raises their voice. Using empathy to express yourself authentically in difficult situations and treat your counterparts with respect at the same time — one of the most successful forms of communication in recent years, where conflict resolution makes everyone a winner. A guidebook for parents, educators and teachers.
"Mama, we have a baby giraffe in our group!" With these words, Lisa welcomes her mum when she is picked up from kindergarten. "She's alone, but we all take care of her." The teachers begin to implement the Giraffe's Dream: together with the baby giraffe, the children learn the "giraffe language" over the next 10 days — to express themselves honestly by describing what they have seen, to talk about their feelings and needs, and to express concrete requests.
At the end of the first part of the project, the mother giraffe comes to the kindergarten and tells the kids her dream: "In my dream, children have learned to say what they need and to hear what the other needs. They look for solutions together, so it all goes well." In the following weeks, the teachers work with the kids on empathy and perspective-taking, mediation, conflict solution and living democracy in kindergarten.
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